Celebrity Pre-Cruise Tour 2CB Canadian Rockies 5/17/14 and Alaska Inside Passage Cruise on Celebrity Millennium 5/23/14

This was my third cruise and my first on Celebrity. I was interested in an Alaskan cruise and, following homework, expected an upscale cruise with Celebrity – upscale over many other cruise lines while not in the high-end, all-inclusive spectrum of options. I was more than disappointed and, based on my experience, would not sail with Celebrity in the future.

I booked the Canadian Rockies pre-cruise tour along with the cruise which was on the Millennium. I will address the land tour at the end of this review since most are interested in the cruise only. I was not sent luggage tags from Celebrity even though they were requested as soon as they were available. This caused an unnecessary hassle when getting from my pre-cruise tour to the cruise. During the check-in process for the cruise portion, it was noted that my name was misspelled on my sea pass which necessitated my going to Guest Relations to have a new card made before I could complete the check-in process. I note this only because of the number of times I had to return to Guest Relations for a new card because the one I had did not work for my stateroom (several times) or did not have the beverage package on the card. Each time I stood in a long line to reach someone who could rectify the problem. Read more