My wife and I are newbie cruisers, because we used to enjoy more DIY travel until we got married on the Oasis. Anyways, here's is our "biased" review of the Zuiderdam on May 17, Alaska via Glacier Bay.
Check-in, Boarding:
We were happy as everything went smoothly. The security check was efficient and we waited little to get our room keys and greeted by the various departments of the ship on the gangway.
Classy, large, have a bath tub, good pillow and mattress. The AC is a bit noisy, the fridge won't open when the futon is opened, exterior door is corroded by salt. 20" LCD has HDMI input for laptop. Overall sufficient for 3 people.Room definitely need some serious cleaning and refurbishment as the attendants only have limited amount of time to prepare the room since the last guests.