I wanted to start this review by saying that my first experience of cruising (this trip) reminded me of an overpriced Butlins on the sea - but then I thought this wasn't particularly constructive & also very deterimental to many of the staff working on this ship, who are very smiley & helpful. So I'll break it down.
Check in/Embarkation was a bit of a bunfight & takes place in a large warehouse type of building - ship side, with people pointing you in a variety of directions, no one giving you any useful information, but lots of vouchers being shoved at you for different restaurants & services. NOTE to MSC - if you've never been on a cruise before this is disorientating, overwhelming & not particularly helpful (& we're people who DON'T need our hands holding), but a bit of useful information prior to getting on board would have been helpful.
Cabin - I cannot fault the cabin (we were on floor 10), our bed was a large Queen size, with room to move around in, bathroom was adequate & the balcony really lovely. My only gripe would be not enough hangers. However, we had a wonderful man who looked after our cabin, & supplied us with more hangers & pillows upon request. The room was kept clean throughout the cruise.
Cabin - I cannot fault the cabin (we were on floor 10), our bed was a large Queen size, with room to move around in, bathroom was adequate & the balcony really lovely. My only gripe would be not enough hangers. However, we had a wonderful man who looked after our cabin, & supplied us with more hangers & pillows upon request. The room was kept clean throughout the cruise. NB: Although we embarked at about 13:30 & could get into our cabins from 14:00 - our luggage unfortunately didn't arrive until about 17:30 - which meant we had to stay in our travelling clothes & inappropriate footwear for touring round a large ship (next time I'd pack or wear trainers & swimmers in my hand luggage).