Our room stewart was great, however...my sons clothes that were in a plastic bag..wet things etc....were accidentally thrown out and it contained new clothes. Not sure why it was thrown out...it was in the closet...so I was not happy about that at all...We also requested coffee at 7 am each morning to have to wake up and never got it...not once...Room service food not the greatest at all..better off to go get something somewhere else.

The Ship is beautiful, she does not disapoint at all. This was my 3rd cruise on RCCL. I didnt care for dinner in the Windjammer at all. Breakfast is fine in Windjammer. Lunch and Dinner I preferred Dining Room...we had my time Dining so for lunch or breakfast we sat with others...For Dinner we sat with just us. We sat with nice people when we did sit with others. The Ice Show was a favorite...my daughter and I enjoyed very much. My teen son made some friends on board and we only saw him at mealtimes! He really had a good time. I loved the entertainment on board..EOS is a fun ship. Loved the waiter outside of Windjammer...washy washy washy...with the hand sanitizer..

This was my 2nd cruise to Bermuda but first time in Kings Wharf..we purchased the bus/ferrry ticket for 2 days and went to Horseshoe Bay Beach and then into Hamilton and had lunch there and then took Ferry back to the Ship..I wish we were there longer..Bermuda is beautiful and the people who live there are so friendly. Take the FERRY if you can when you can..Nice ride! Keep in mind that all RCCL are a cashless ship..every purchase on board goes on your seapass they give you and payment is deducted from credit card you chose. No cash at all on ship. I love RCCL and I am ready to go again..I enjoyed this time with my kids and husband. It was a dream come true..just not long enough. Would I sail with RCCL again? YES!!!