Celebrity Summit Review
Rating by category
Additional details
We sailed May 11th. We have sailed with Celebrity on 9 occasions. This cruise was the worst experience with service that we have ever encountered. We have sailed over 40 times with various cruise lines.
We noted the lack of service in all dining restaurants. The wait staff was under staffed and over worked.
We sailed Aqua class so we ate in the BLU restaurant which is reserved for aqua class. Our waiter was serving 18 to 20 people at each seating. Far too many for good service. We found the same applied to the Cosmopolitan Restaurant when ate there for lunch, and the Waterfall Café Buffet restaurant on the 10th deck.
Cabin Review
Cabin Stewarts were excellent, they did a great job. Cabin 1133 is located on the back of the ship overlooking the wake and the BAR on the 10th deck. Cabin 1133 in on the port side which is the smoking side of the ship. Smoke from people on deck 10 would rise and , at times you could not sit on your own veranda because of the rising smoke. db..