We (two couples) recently completed a 22 a day Mediterranean cruise on the Noordam, Holland America Line (HAL).

All of the party have previously had cruises on other cruise lines and as HAL had been recommended for providing 5 star service we gave it a go.

It is our opinion that HAL is very money orientated, e.g. charging a Hotel Service and also a 15% surcharge on services. The port transfers were very expensive.

The air-conditioning in our cabin was very noisy and could not be controlled, even after asking for it to be looked at nothing was done, there was little if any information in our cabins regarding the use of the telephones, TV etc,.

The entertainment in our view was very poor.

On the plus side we did have excellent service from our dining room waiters and the food on most occasions was fine.

The Noordam is an old and it shows.

We have to say that given the opportunity to cruise with HAL or another cruise line we would choose another cruise line.

 

Holland American Line, Noordam

Noordam Cruise Review by mancity1

Trip Details
  • Sail Date: April 2014
  • Destination: Greece

We (two couples) recently completed a 22 a day Mediterranean cruise on the Noordam, Holland America Line (HAL).


All of the party have previously had cruises on other cruise lines and as HAL had been recommended for providing 5 star service we gave it a go.


It is our opinion that HAL is very money orientated, e.g. charging a Hotel Service and also a 15% surcharge on services. The port transfers were very expensive.


The air-conditioning in our cabin was very noisy and could not be controlled, even after asking for it to be looked at nothing was done, there was little if any information in our cabins regarding the use of the telephones, TV etc,.


The entertainment in our view was very poor.


On the plus side we did have excellent service from our dining room waiters and the food on most occasions was fine.


The Noordam is an old and it shows.


We have to say that given the opportunity to cruise with HAL or another cruise line we would choose another cruise line.


 

mancity1’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service

Cabin Review

Cabin 7051A

Cabin clean and tidy but did not show on the ships plan.

  Noordam Deck Plans