Princess Caribbean Forget the New - work on the service: Caribbean Princess Cruise Review by butlershome

Caribbean Princess 1
Member Since 2014

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Princess Caribbean Forget the New - work on the service

Sail Date: May 2014
Destination: Southern Caribbean
Embarkation: Fort Lauderdale (Port Everglades)
Frequent travelors on sister company Carnival and we love Royal Caribbean. First timers on Princess and obviously picked the wrong company and ship. We spoke to many other passengers and the comments were the same. Lousy service. While we enjoyed the benefits of the Unlimited Drink Card it has its problems...they were overwhelmed with too many orders. You have to stand in line or wait for drink to be delivered forever. They have so little and inexperienced personnel all over the ship.

Do not go on Princess if you have children.. There are so few and Princess really does nothing for them...they have the worst employees for children. The food is just ok. Waiter was excellent. Nice decor and new carpets but big deal when your on hold day or night with room service for 30 minutes then wait 45 minutes for it to be delivered. The service is so bad I just can't explain.

Our cabin was over the Princess Theater and it was so loud during the day when they practiced our room More shook. Management did not care. Even security was surprised the next day that not even a phone call from the management.

Ship rocks alot so if you have trouble with motion, do not go on this ship. Terrbile entertainment. We felt this was their training boat at our expense. Very upset with Princess and probably will not cruise with them for a long long time or Carnival just because they are owned by the same company. Less

Published 05/26/14

Cabin review: E210

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