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Star Princess Review

4.0 / 5.0
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Skip it if you're under 60; or actually want to see Hawaii

Review for Hawaii Cruise on Star Princess
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2-5 Cruises • Age 40s

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Sail Date: Oct 2013

The muster drill was a preview of coming attractions. Not a single other couple under 50... and that's being generous. We met 2 other couples our age (around 30) and saw a handful of others. The onboard entertainment catered to the target demographic (majong, knitting, etc). After the stage shows, the director was literally begging people to go up to the night club. We went once and saw 5 people in there. I really brushed up on my ping pong.

The worst part were the days at sea. 10 or so of them. The weather was not great, and I think we only had 1 day of sun on the way back. Then, when you actually get to the islands, you're arriving at around 8 and have to be back on by 4 usually. Hardly any time for anything. Even on Kauai, which is dinky, you have time to go one way or the other, snorkel or hang out at a beach for a couple hours, then head back.

Customer service was also horrible. The wait staff and room service were great, but the pursers were awful. We brought on 2 bottles of port wine because the agreement stated 1 750ml bottle per passenger of wine. They confiscated it and told us it's because it's fortified. They then went on to say that they've had this problem or misunderstanding before and that it's a "gray area" in the policy. Why as the customer am I being penalized for a gray area in your corporate policy? After going to the purser 3 separate days and speaking to manager upon manager, they offered a credit which did not cover the cost of the 2 bottles but I still don't see why that was such a battle.

Cabin Review

Cabin was standard, pillows were like bags of chips... full but mostly empty. I've had "ocean views" before and if you can pop your eyes out of your head like a cartoon and squeeze them through the port hole, go for it. But to me, the price difference is not worth it.

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