My husband and I sailed on this ship for our Honeymoon last year and were very disappointed with it. It had recently been redone so we thought it would be nice, but this is what our experience was like; We had a table for two, squeezed in the middle of a high traffic area, so there was a constant flow of wait staff and passengers walking on either side of us and bumping our shoulders. Every night there was a couple who came to dinner late, with a double seated stroller that could not fit in between the tables, so we would have to get up in the middle of our meal and physically move our table over and back so they could get by.The staff never offered to assist with that and one night a waiter dropped a used knife onto my plate. We had our laundry done and it was supposed to be back to our room before dinner that night. My husband's was back, but mine was not. I waited until later in the evening then asked about it. They said it wasn't ready and would not be ready until dinner the following night, which wasn't going to work for me, because we had an excursion at 7AM and only had my formal wear and dirty clothes from earlier in the day. They never gave a reason as to why they were not done on time in the first place and told me they would try to get them to my room before my excursion. They did. 10 minutes before 7 and my scarves were mangled. Then there is the case of the night club being right below us and playing music that thumped and shook our room until 2:30AM. My husband talked to customer service about this and they gave him a bag of earplugs. After seeing them two more times about this and explaining that we were unable to sleep and would have preferred getting more than a few hours of sleep a night, they finally apologized and gave us $400 in credit, which was nice.Food was kind of hard to come by after coming back on the ship. The only thing open was Guy's Burger Joint, which had pretty tasty hamburgers, but I don't want them every day, so I would bring fruit and cereal boxes to my room from the breakfast buffet for when I needed a snack, The room service breakfast was a joke. Most days I would only get part of my order or there would be something completely different than what I had put down.The pool on the Serenity deck was really neat with its waterfall coming down, but the water was so cold that nobody could bear to even go in it. We booked a packaged deal for a couples massage and were given a much higher rate after than what we were quoted. We did get that fixed. The entertainment was fine. The guy at the piano bar was kind of arrogant though. Now I am just nit-picking. We did have fun at some of the bars, the shows were pretty decent and The Mediterranean was incredible! Carnival offered us 20% off our "next cruise" for our troubles, but it expires before we'll be able to use it. With all that being said, this was my 6th cruise and by far the worst one I had been on. I have sailed with Carnival before on the Freedom, which was a much nicer ship, but I still found the service and food aren't as nice as the other cruise lines I have been with. On a good note, Carnival does have some great theater performance. If you are looking for a cheaper getaway cruise you can try Carnival, but maybe the Freedom instead of the Sunshine. Just keep in mind that Royal Caribbean and other cruise lines can have good deals too.