My wife and I sailed the Western and Eastern Mediterranean on the Jade 4-12 to 5-3-14 and enjoyed every day.
I have read the many negative reviews of the Jade and other Norwegian ships and wonder if the reviewers were on the same ship as us.
You can be just as happy and pleased as you expect to be. We didn’t experience any long waits or lousy service as some have stated at the buffet, the regular restaurants or the specialty restaurants.