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Seabourn Odyssey Review

4.5 / 5.0
Editor Rating
189 reviews
17 Awards

WORST CRUISE EXPERIENCE IN MY LIFE

Review for Seabourn Odyssey to the Middle East
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jami2
10+ Cruises • Age 70s

Rating by category

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Additional details

Sail Date: Apr 2014
Cabin:

After botched (complimentary) transfer (we were in an owner's suite) and dreadful embarkation experience (computers down again (that's three times in the last three cruises)) we boarded after an hour's wait. Yes, the kid's took our luggage and walked us to the elevator to the dining room - not to the restaurant and no-- not to your room - the old, well loved boarding tradition is long, long gone. Stuck with the dreadful buffet, then sitting in Seabourn Square tip 2:00 when the rooms were ready. (Okay, they eject you from your room at 8:00 am at end of cruise - why does it take 6 hours to make up rooms?)

Short form: Odyssey = worn out. No maintenance done since our January 2014 cruise. Going into dry dock at end of cruise - but lots and lots of deferred maintenance. Does that include stained carpet?, stains on sofa? worn out chair upholstery? Rust everywhere outside, Felt like a 3 star cruise line ( we were in an Owner's Suite)... Everything worn out.

Let's move on -- After being told that there would be a safety drill at 5:00 - 20 of us (all experienced cruisers) went down five minutes early -- as we have done for the last, let's just say more than 20 cruises and were verbally assaulted by the SENVO who said "Don't you Listen" - this we got hurled at us for going down "early", instead of returning to our stateroom when the alert began and then going down to the dining room (the "lifeboat assembly station"). We had never been treated that badly by anyone on any cruise line. So - when the alarm did ring - 20 minutes later, they actually started the drill narrative . So we are verbally assaulted for being 5 minutes early to an even that was 20 minutes late? If Seabourn and their SENVO were really concerned re. safety - why did they start the drill with 20% of the passengers filing in, all talking at the top of their lungs - you missed 20% of the drill instruction!

Cabin Review

Nice digs - if the refurbs in May are up to snuff. But, be prepared to have to take the cushions off the desk chairs when it get's windy - the staff don't. Dated interior, our cabin furnishings were worn out/threadbare. Terrace is great - but if it's windy you can't use it -- add cruise speed to wind speed..... and 35 knots is average.....

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