We'll boarding the ship took a long time we had to wait almost 2 hours and standing the whole time in the sun. Once we got to our cabins our cabin beds were set up wrong, which they fix quickly. Our cabin steward was great. We were on the tenth deck in inside cabins the cabin was big but made a lot of noise. This was our first Princess cruise so we thought to try it out and just get a inside cabin. We have been on Carnival, Royal Caribbean and Celebrity a lot of times and Princess was our least favorite. The cruise was very boring no party our music by the pool when leaving port. There was not a lot to do!!! DINING/ we had the early seating in the dining room,the service was horrible, one waiter for 5 tables and no help which is NOT the waiter fault at all. We felt so sorry for our waiter he was running to get our food and trying to be nice which he was. We didn't want to ask him for anything different or for a drink. the food was hit and miss. We only ate in the dining room 3 nights because of the service . We did eat in the two specialty restaurants which were excellent and worth the extra money. The Crown Princess is a pretty ship and clean, the upper deck 18 in the lounge to relax and look out wasn't that nice it rattle and you could hear the golf balls on deck 19 roll all the time.. The pacific coast cruise ports were very nice and a lot to do. We talked to a lot of people on this cruise that have sailed on Princess before said that this was a weird cruise and the smaller Princess ships are nicer and the service is better. Getting off the ship went smooth. So our family might give Princess one more try if we like the ports and reviews! Princess is NOT our favorite for sure!!!

The staff on the ship were very nice and helpful, I think it's the management :(