This is my 4 cruise in a row on the same boat around the same time, and I may say that the quality of the cruise food and entertainment had decreased tremendously. We were a Party of 17 people, celebrating 3 b-days. We were very excited on going on this trip for the previous years we had an amazing time. To our surprised the quality overall was not the same.
Let's start by saying that the cruise was sold out, it was completely packed. When we arrived at the port it was chaos. it took forever to get to the desk. Once we finally boarded it was hard to move around and it was extremely hot inside and out of the ship. It seamed as if the A/C was not working.
The food was horrible, on our previous the food was pretty good for being buffet style although this time around there was a BIG difference in the quality and taste. We then decided to have dinned at the dinning room expecting it to be better, but unfortunately we were wrong. Half of our party returned their food, for it was uneatable. What happened to the food we all wondered.
Our room was great, although it was a little hot. Even thought we left the A/C on cool, it didn't seem to be cooling enough. We needed to request for ice and whatever we needed in our rooms. On previous cruises the stateroom service was better. One night we were even left without towels and had to dry ourselves with the face towels.