Enchantment of the Seas Review

4.0 / 5.0
1,957 reviews

Dissapointment of the seas

Review for the Bahamas Cruise on Enchantment of the Seas
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NCBBCruiser
6-10 Cruises • Age 60s

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Sail Date: Apr 2014
Traveled with children

We have started cruising more lately than we ever did before. This was our 7th cruise in the last two years and I have to say that based on our first experience with Royal Caribbean, we will probably sail another cruise line next time, although we would like to sail on one of RCL's larger ships at some point. I realize that this was only a 4 night cruise but we felt like there was not enough night time activities/shows...etc. Only one comedy show all week!!

The pool situation and lack of attention by the staff was absolutely horrible!! We spent most of our time sitting around the rear exterior pool on the 9th deck. There is a childrens play area with a sprinkler and a childrens section in the forward pool but the children all gathered at the rear pool and were not only running, but jumping, pushing, pulling and at times standing on the upper ledge and jumping into the pool over someone else. Not only was this extremely disturbing because we could not even get close to the pool because of them running and splashing, but was difficult to watch and wait for someone to get hurt, and of course that did happen and the parents had to carry the two smaller children away. And not one single time did a Royal Caribbean staff member stop them or even warn them to stop? I filmed a few minutes of this activity, but not sure which forum to share it on. Why is this acceptable behavior on a Royal Caribbean cruise? This did not just happen one day, it was every day!! The pool in the adult area would be great if it wasn't so hot with the roof closed and had at least some sort of music, very boring! And while sitting at the pool, why is there no music? Wednesday afternoon a band set everything up and started playing(they were very good), but they only played for 40 minutes and then stopped so they could show the movie Frozen at 4:00 in the afternoon? Really? The way the sun was shining, you could not even see the screen anyway.

Although our room was very nice and clean, We did not even see our room attendant until the last night. Ice cream machine was shut down every time we went to get some and twice was during the day!

Cabin Review

Although our room was very nice and clean, We did not even see our room attendant until the last night.

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