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Carnival Dream Review

4.5 / 5.0
Editor Rating
1934 reviews
7 Awards

The Dream was nice - the customer service NOT NICE

Review for Carnival Dream to the Western Caribbean
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6-10 Cruises

Rating by category

Public Rooms
Fitness & Recreation

Additional details

Sail Date: Mar 2014

My husband and I have just returned from a seven day cruise on the Carnival Dream. We booked an Ocean Suite because we wanted to do something very special for our anniversary this year. We sailed on 3/29/2014 and returned on 4/05/2014. I would like to share a little of our vacation with you.

First, I would like to tell you that we have never had complaints on any of our cruises with Carnival, and I don’t like writing this, but because WE LOVE CARNIVAL I felt I needed to bring some things to their attention. The Dream is a beautiful ship and the shows were good. The staff we had at dinner in the Steakhouse and in the MDR were absolutely wonderful. I cannot say enough good things about them.

Overall, we were very disappointed with some of the things that happened.

Cabin Review

The bed was very uncomfortable and the room attendant was not helpful. We expected nice & comfortable accommodations, and that is NOT what we got. A sleeping bag on the floor would have been more comfortable. I hope they change the mattresses before anyone else sleeps there.

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