Carnival Dream Review
The Dream was nice - the customer service NOT NICE
Rating by category
Additional details
My husband and I have just returned from a seven day cruise on the Carnival Dream. We booked an Ocean Suite because we wanted to do something very special for our anniversary this year. We sailed on 3/29/2014 and returned on 4/05/2014. I would like to share a little of our vacation with you.
First, I would like to tell you that we have never had complaints on any of our cruises with Carnival, and I don’t like writing this, but because WE LOVE CARNIVAL I felt I needed to bring some things to their attention. The Dream is a beautiful ship and the shows were good. The staff we had at dinner in the Steakhouse and in the MDR were absolutely wonderful. I cannot say enough good things about them.
Overall, we were very disappointed with some of the things that happened.
Cabin Review
The bed was very uncomfortable and the room attendant was not helpful. We expected nice & comfortable accommodations, and that is NOT what we got. A sleeping bag on the floor would have been more comfortable. I hope they change the mattresses before anyone else sleeps there.