Overall, we had a great cruise.
We flew into Hobby Airport in Houston to sail out of Galveston. We spent the night before in the Hampton Inn by the Hobby Airport. They were there with the shuttle within 5 minutes of our phone call. They also offer shuttle service to restaurants, stores, etc, within a 5 mile radius of the hotel. Our room was clean, quiet, and comfortable. The next morning the shuttle was ready for us within a few minutes. I would definitely stay there again. We used the RC shuttle service from the airport to the cruise port. Although convenient, they overcharged us (they charged us the price from George Bush Airport instead of Hobby), and RC could care less - they use an outside service, and even though RC is the one who billed us they will not refund our money. They did give me a free bathrobe, but I'd rather have the money.
Embarkation: This was a mess. It took forever. Poor communication.The power went out for 2 hours in the terminal after we finally made it through, and we spoke with some people who were stuck in there for over 2 hours, siting on the floor in the dark, with no information given.