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Norwegian Jewel Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
2,389 Reviews

NCL Jewel

Norwegian Jewel Cruise Review by Checkmate1955

0 people found this helpful
Trip Details
  • Sail Date: Apr 2014
  • Destination: the Western Caribbean

This was out 6th cruise with NCL... We enjoyed the cruise and like cruising with NCL but had two bad experiences this time that will keep us from cruising with NCL until we have cruised with RCL a couple of times... Overall we have been on 11 cruises and the main reason we have cruised with NCL and Carnival is that we can drive to New Orleans in 5 hours....

Overall the cruise was good but our first and only meal in the MDR was on the first night aboard... We had the lobster and filet beef... Not very good at all... the lobster was so small and very chewy and the filet was not good at all in any way... It was not a filet but a thin strip steak with many tough bites that could not be swallowed.... Because of that and because we found the buffet to be great we chose not to eat any other times in the MDR...

We chose to leave the ship in New Orleans on Sunday Morning and carried our two small carry on's off the ship as advertised by NCL.... WOW! what a mistake.... we had been told we could leave the ship at 7:45 a.m. so we arrived on deck 6 with our two small luggage's at 8:00 a.m. To our great surprise there were approximately 1000 passengers ( per the front desk) waiting in line on deck 6... The line went down the length of the ship in one hallway and back up the other hallway...(this is a 8:10 a.m.) over half of these passengers had large suitcases and the hallways were almost blocked and unpassable....No one was allowed to leave the ship...

We went back to our room for 30 minutes then I called the front desk where a NCL employee told we that no one could leave until the ship was cleared by customs... That is not the problem... The problem is that no one in authority every got on the speakers to announced the problem ... this allowed more people to crowd in the stairwells and other decks trying to get to deck 6.... It was dangerous and unsafe but still the Captain nor anyone tried to announce or explain the problem... We went to the buffet for awhile and came down to deck 6 at 9 a.m. when the cruise director finally announce that we could now start leaving the ship...

After leaving the ship we had walk the length of the NCL ship and the length of the Carnival berth to that building to go through customs... We then walked the same distance to leave the building and go to the parking lot... This bad taste would ruin cruising with NCL for many first time passengers but this was out first bad experience leaving a NCL ship...

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