Norwegian Epic Review

4.5 / 5.0
4,418 reviews

So disappointed...

Review for the Western Caribbean Cruise on Norwegian Epic
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wpath
2-5 Cruises • Age 60s

Rating by category

Value for Money
Embarkation
Dining
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Fitness & Recreation
Service
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Additional details

Sail Date: Mar 2014

This is a review of the cruise 3/30 - 4/6/2014.  We were in cabin 9035, a balcony stateroom, which was in the forward area of the ship.

My wife and I went on this cruise primarily to relax and get away from home for a while. In this, we were not disappointed. We were able to take it easy on this ship, and "decompress".

Embarkation was easy and fast - the staff was efficient, if not friendly in the port. The porters were great, both at embarkation and leaving; in fact they were the friendliest people at the port. We were on the ship by 12:30, and eating in Taste by 1:00. That was our first time encountering the staff and food in this venue, and it was not a good beginning. It seemed no server was assigned to our table, and we waited, and waited... When we finally got a waiter, he was friendly, but service was spotty at best. This was to be the case at almost all the restaurants we tried. Our food here was cold, and we got out as soon as we could.

Cabin Review

The cabin was cramped, but had plenty of storage space. The lack of electrical outlets is ridiculous in this day when everyone has a phone, computer, tablet, electric razor, etc. And the finishes in the room were scratched and had numerous spots where the veneer was missing. The carpet was just plain dirty. Our steward was generally very good - he was flying home after this cruise, which probably made him happier than most of the cruise staff.

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