We have cruised with Thomson's on a number of occasions and been very satisfied with the package, so went this time quite optimistic and looking forward to our cruise.

All started so well, got our boarding cards, then boarded the ship, welcomed on board and shown to our room, which was an inside cabin with a lot of space for storing clothes, suit cases etc., the shower room was compact. We were on level 4, an ideal location to access the main restaurants on level 5, namely Seven Seas, Four Seasons and Le Bistro (additional expense of £20 to eat here), level 10 was where the self service restaurants are, also access to level 11 to sun bath.

That was all the good stuff, from here on I am afraid I get quite negative, there was not a wide enough selection of food available at any sitting, breakfast was no better in the waiter service restaurants than the self service, people jostling for food and the tea/coffee making area was a farce with very little space to lay down cups to add sugar and milk, in fact no space, from a health and safety point of view it was an accident waiting to happen. The staff seemed unhappy and on one occasion my wife asked a waiter if he could help us get seated and his answer was, quote "if you're not happy go to another restaurant" unquote, this I found typical of the restaurant waiters, previous cruises the waiters make an effort to converse with guests, not on this ship. Read more