Complete Rip Off: Costa Fascinosa Cruise Review by kaitoz

Costa Fascinosa 1
Member Since 2014

Overall Member Rating

Complete Rip Off

Sail Date: March 2014
Destination: Transatlantic
Embarkation: Venice
If you are considering a cruise please please do not choose Costa ,I have just returned from the worst cruise ever on the Fascinosa...English speaking nations are just ignored...Its a waste of time complaining ,it goes in one ear and out of the other...The food was fine ,so was the cabin staff and the waiters in the dining room but that was it ..The Shop staff were rude and did not want to know,two TV channels both News Channels for the English speaking yet the Italians had 29 channels...We complained 4 times but nothing was done about it..The entertain was naff very amateurish,most night it was the cruise staff that had'nt got a clue.We took the drinks package which was well worth it,3 drinks and you had you money back.The Service charge of 11 dollars per day which is compulsory is a joke...We spoke to a number of staff and asked if they got any of this money and everyone of them said ,NO they never see a penny...Does Costa cream this off!!!!I received my final bill ,was disgusted to More find I had been charged 1.50 dollars service charged when I purchased 2 packets of cigarettes from the bar .I had already paid the 11 dollars per day service charge..My final bill came to 269.50 Dollars but they rounded it up to 270 dollars,whilst it may only be 50cent ,if only half of the cruises on board had their bill rounded,what a nice little earner for Costa [3,800 on board]70 dollars not bad for nothing..Never would i recommend Costa to anybody ,and reading the reviews so many people feel the same .STEER CLEAR OF THIS COMPANY Less

Published 04/18/14
1 Helpful Vote

Cabin review: 6259

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