With family and friends giving us an excuse to visit the UK in December, and with prior balcony cruise experience on the Arcadia in 2013, my wife and I decided to leisurely cruise home to Australia on Aurora in January 2014, visiting the Caribbean, Panama Canal, San Francisco, Honolulu and the central Pacific Islands, again in a Balcony Cabin.
P&O (UK) and P&O(Aust) seem to have too much of a captive or revolving market, and so have not real interest or care with non-UK clients (in particular). When we paid upfront for our Arcadia cruise in mid-2012, nothing on earth could get either organization to issue our eTickets before we departed for Europe/UK in late November. And in 2013, lightning almost struck again! With Aurora we were initially denied recognition of our Peninsula Club status, and only a threat of legal action in an Australian court got the problem attended to.
Our travel agent reckons that these companies are not worth the trouble…there are better cruise lines to spend our hard earned dollars with. But we have to admit, we quite like the British style of cruising, so it will be hard not to return for some more “pain”. Moving on to our latest adventure…6 weeks from Southampton to Brisbane.