Crown Princess Review

Not perfect, but still a wonderful cruise

Review for South America Cruise on Crown Princess
User Avatar
curiousrover
10+ Cruises • Age 70s

Rating by category

Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service
Cabin

Additional details

Sail Date: Feb 2014

We are frequent Princess cruisers with over 15 cruises in the past. Overall, it was a very nice cruise. Although we have noticed changes in quality over the years, we enjoyed the food and service.

The biggest problem was at check in in Ft. Lauderdale. The lines were horrendous. We waited over 2 hours while other people waited up to 4 hours. This cruise required a Brazil visa and a permit for Argentina. It appeared that some people did not have the appropriate documents. There should have been an initial screening of the paperwork and then a separation of folks who did not have it. Crowd control seemed to be a problem for the entire cruise. A lot of the excursions seemed to start and end at the same time, resulting in long, long lines. In one port, there were 2 gangways open, but they only allowed the use of one while people waited forever in the cold.

Overall, the staff was very friendly although they had to work extra because of an outbreak of the Norovirus. Our cabin steward was a bit forgetful in that we had to ask for robes, water, etc. several times, but the service improved toward the end.

Cabin Review

The cabin was nice and roomy as expected. But the balcony was rusty and dirty.

3 Helpful Votes
previous reviewnext review

Find a Crown Princess Cruise from $128

Any Month

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.