This cruise was very disappointing for a number of reasons
1 MSC allow smoking in the casino, in the lounge area above the casino and on all the port side of the pool deck. In fact they have signs stating " MSC welcomes smokers in this area ". Although smoking in the cabin and balcony is not permitted, the fact that they have placed an ashtray in every cabin toilet onboard means that they turn a blind eye to this. Our sink and carpet both had cigarette burns although this ship is only 12 months old. MSC say that the ashtray is a soap dish, but it has ridges for the butts and swivels to empty and also all soap in the cabin is liquid. The also sell cartons of cigarettes on deck at cut price, therefore you can smoke all day although you cannot take any drink on board or buy any at duty free for cabin consumption.
2 The Dress Code was not followed, in fact even on a formal gala evening I found myself in dinner jacket seated next to a passenger with Tshirt, shorts and flipflops would you believe !
This cabin was very disappointing due to the 30 foot overhang caused by the pool deck above. This restricts the view and means that the cabin is dark and the lights are required at all times, it was not posible to sit on the balcony and enjoy the sun. We were eventually moved to another cabin 13043 which was at the front and does not have the same problem. Be very careful with cabin selection, on the ship the majority of cabins on the 13th and 12th decks have the overhang although they are the most expensive apart from the Yacht Club. Our cabin had cigarette burns on the sink, although MSC says that there should be no smoking in the cabin and balcony. They have put an ashtray in every toilet which means that they turn a blind eye to smoking ( MSC say it is a soap dish ).