First day 6 hours to get our luggage, and when we arrived late to the Villa Rosa Dining room we had to argue with the Matre D to be served late. He didn't ask, why are you so late, and believe me, they knew because it took hours for many quests to get their luggage, so we could be dressed appropriately. Food overall is mediocre, I suggest to order several dishes so you can get seconds of the good food, the scallop appetizer was a good example, order 3 or 4. One night I was served the Prime Rib, looked more like thin sliced sirloin, one piece was 100% fat, the other 50% fat, I questioned the waiter why they would bring this to the table and he smiled thinking I was joking I guess, but in Indonesia they likely do not eat Prime Rib so it is not his fault if he has never seen this type of food served correctly before. The buffet is not bad, however eat at your own risk, most of the time the food is barely warm, I didn't see a thermometer anywhere. Food below a certain temperature will breed germs, but then I have an iron stomach.

It is a huge ship, do you think one of the staff getting paid to be executives (Officers) would place staff to assist guests in finding their way around the ship, especially the first night or two? Oh, and honestly I do not remember seeing any officer on the ship greeting customers. In any 4 star plus restaurant you expect to see a manager or owner speaking to the guests. On the second day, we were in our state room, my wife mistakenly left her cell phone on the bed, she had been looking at photos. We left to get some food and when we returned the room was made up and her phone was gone. We tore the room apart, we approached the room steward, he said he saw nothing. It isn't the phone cost that hurt so much but my wife's photos. It was probably accidently taken away with the linens. The room steward should have sounded an alarm but he was probably more concerned about being accused of stealing. We went to guest service, uh did I say service, ha ha. We had to come back the next day and fill out a report so they could search our room. They did search our room the next day and I believe that is where it stopped, all they were trying to do is put on a show so that they have no responsibility. And the officer who came to the room, obviously learned English from a queue card, because when I asked him a question in English he kept repeating the same English words.

Entertainment, boring after a while, big on two piece karaoke type bands, a dueling piano, No Comedy on board, No Karaoke for the guests. The disco is a tremendous joke, one night it was full of kids! No doubt the main theatre is large and the shows lively and short. Read more