I have been on the NCL Jewel 2 years ago to Alaska and that trip was great, this trip was just so~so. First, embarkation was slow~ the slowest ever on the 8 NCL cruises that I have been on. Once on board every thing seemed to run smoothly with the muster drill and getting signed in for Kids Club ( 8 year old), making a few dinner reservations and getting all of our luggage. Just for the record, I hate not having preprinted luggage tags ( they stopped 2 years ago)~ that is a changed that I do NOT like and will never like. You can either print them yourself with flimsy copy paper that can easily come off, or get them from the porter at the dock who seems ticked that you don't have your bag tagged already.
This was the first time cruising as Platinum Latitudes and we did receive a few nice perks~dinner for 2 at a specialty restaurant no more than $20 ( just not Cagney's) . One for each my husband and I and the Casino gave us 2 nights at Cagney's. We were able to eat at Le Bistro ( wonderful, one of the best meals of the trip), Moderno also very good my favorite thing at the all meat place is the pineapple . The 2 nights at Cagneys was also very good, the wagu sliders were very good. Other food on the ship just so~so. I love the oatmeal cookies but could never find them out so i just ordered them from Room Service~ problem solved.
The staff is awesome, always accommodating. I saw several times that staff was getting in trouble by supervisors( maybe that would be better done not in front of guests) , this happened several times.
Very good bed, lots of storage, just a little pool noise, quiet nights, smoky neighbors kept us from using our balcony sometimes.