MSC Divina Review

Mitigated feelings because of bad customer experience

Review for the Eastern Caribbean Cruise on MSC Divina
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Lucile H.
2-5 Cruises • Age 50s

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Sail Date: Mar 2014
Traveled with children

We were a group of 58 people, friends and families, all gathered mostly by my in-laws for a week of good times.

The ship was scheduled for 2 days at sea, one day in St-Marteen, another in San Juan and the last day in Stirrup Cay, a Bahamian island. Both stops in San Juan and St-Martin were great but unfortunately the stop at Stirrup Cay had to be cancelled because of bad weather. They could not tender us to the island without risk. Such is life...if there's one thing we have no control of, it is the weather!

We had a cabin with balcony for my husband, myself and our daughter. The room was nice and spacious but there was not enough closet room or drawers to put away clothes for 3 people. The luggage fit snugly under the bed and we were able to easily access them there. There is a box to insert a card when you enter the room which serves as the main switch for all lights in the room. We used a Tim Horton`s card to leave it active. It took us a few days to understand that the room would only be cleaned when the card was pulled out as it would shut off an indicator outside the door. Nevertheless, even after we figured that out, the room was not cleaned twice a day, every day.

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