Norwegian Spirit Review

4.5 / 5.0
2,124 reviews

Not for us

Review for the Western Mediterranean Cruise on Norwegian Spirit
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Blue Peter 2
6-10 Cruises • Age 80s

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Sail Date: Dec 2013

This was our first experience of free time dining and will be our last. I have read some positive reviews about it but I just don't understand it. First, it is not "Free Time" , the time most people eat is governed by the two theater show times. We prefer later dining so we saw the show first only to join the mad dash to the dining room afterwards. Joined a long queue just to get a pager then by the time we had settled in for a drink somewhere the pager goes off and we then queue again to be seated. We soon found that we had to leave the show about 15 minutes before the end to get to the front of the pager queue. It reminded us of a holiday camp when we were teenagers..The supposed up side is that you don't get stuck at a table with people that annoy you but I've never had this problem and in any case you can ask to be moved. The dress code was very relaxed and even then those that ignored it were not told.

The service was so slow that we complained in writing and on one occasion when we paid extra in one of the upgrade restaurants the service was even worse. When we complained that the restaurant was half empty and still we were waiting we were told that there was a table of 8 round the corner that we could not see,!! With set dining times and the same waiter every day you get much better service. Maybe I'm getting old but the whole feeling was, for me, one of dumbing down the cruise experience. I hope RCCL keep up the standards.

I really don't like this emotional blackmail when you buy a drink. First you get charged 15% service then you are asked for an additional tip and this on top of the 12 dollars a day.service charge. In view of the constant poor dining service we declined to pay the 12 dollars.

Cabin Review

Cabin fairly standard but sold as a picture window but porthole on the invoice. It was the last one so we were unable to change it.

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