Recently took our 13th cruise, 11 with RCCL, 1 ea w/ NCL & Celebrity. I never miss an opportunity to give a thumbs down on NCL as our cruise with them was unpleasant in most aspects.
RCCL has never disappointed us. Staff friendly and most greet and smile at the guests. RCCL seems to have kept their fares down by s-l-o-w-y eliminating things we took for for granted during our earlier cruises. Many of the eliminations are minor, so we easily accept the loss easily and appreciate the reasonable fares.
Crown & Anchor members used to have a lunch or two with ship officiers, which was fun. Now, just two brief and rather spartan "receptions", complimentary drinks, but the tapas are gone. Our take on the food: The popular Windjammer buffet disappointed. Fewer selections and qualitity not as experiencied on past cruises. It is convenient for those taking excursions (and to eat there afterward), but we opted to mainly eat in the dining room for all 3 meals. We thought the food there was improved from past cruises, some entrees were excellent as was the service. I enjoy going to the library to select books immediately after coming aboard. This cruise, the shelves were locked upon arrival onboard. I spoke with 3 staff members who said they would have it unlocked immediately. NOT. Finally went to Guest Services who told me , not so politely, that the "The Library will remain LOCKED until we set sail....SIR". That guy needed an attitude adjustment. Minor point.
We have used cabn 2624 for 3 cruises, as it is adjacent to an elevator and just one deck below the main dining room and using the elevator, easy to reach the Windjammer buffett on deck 11. it is a handicapped cabin, which is roomier than other oceanviews on the same deck. One obnoxious problem: it is just above a crew deck and disembarkcation point. Early mornings, while in port, we hear the loading/unloading of Sherman tanks and train locomotives ( well, sounds like it anyway). Bangs, smacks and clunks. Otherwise, at silent cabin at night and while at sea.