Celebrity Reflection Review

5.0 / 5.0
1,979 reviews

Way to turn 50, but some doubts about X

Review for the Eastern Caribbean Cruise on Celebrity Reflection
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mdhaugh
First Time Cruiser • Age 60s

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Sail Date: Mar 2014

My DH and I have an agreement that for our "milestone birthdays" we can celebrate them wherever we want. We are fortunate to be able to do this. My preference is always a cruise, so when I saw the deal for Aqua Class + bev package + prepaid gratuities to the very easy Eastern Caribbean, it was a no brainer for by birthday! We upgraded to premium package, and by the middle of the cruise we were calling our room key the Magical Card. Honestly, it has changed cruising for us, who have found creative ways in the past... we are NCL and HAL folks, but recall our last Celebrity cruise on the Horizon many years ago, and being foodies, we remembered that aspect fondly. That was then and this is now from a foodie perspective, but X still is a mostly elegant and classy cruise line....

I'll get the worst parts of the cruise out of the way first, as they are actually indicative of some of the attention to detail that Celebrity provides/doesn't provide.... 2 very different things: first, we had a rough sea day to start things off on our week, and since some folks do not come prepared for sea-sickness, someone had from the aroma clearly vomited in the hallway on the way to our cabin (no way to avoid it for about 8 cabins). There was nothing visible, but the stench was so bad you literally had to hold your breath from the elevator to the cabin door, and then some. This was not a secret to anyone, trust me. Amazingly, it took THREE DAYS for any marginal resolution to the carpet - - they sprinkled something on it and vacuumed it the next day, but it wasn't enough. Then, what a surprise! They resolved it finally by the 7th day of the cruise.... just in time for disembarkation. Yuck. I know that folks say to advise someone of the issue so it can be resolved in short order, but here it was clearly obvious to stewards, management, anyone who walked that hallway. Use an extraction machine and resolve the issue, X! It may be the reason that this cruise-loving couple does not book another on your cruiseline.

Second, and this is nothing like the above issue at all, but NO towel animals the whole cruise!!? We had a lovely aqua class balcony cabin, but never had a towel animal the whole cruise. This is one aspect I must admit in my many cruises I really enjoy! But I guess X doesn't do this, and the missing whimsy was too bad... can't we be elegant and whimsical?? The artwork around the ship would suggest so.

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