After 6 cruises with the Princess line, and with declining satisfaction with said cruise line, we we opted to try the Royal Caribbean Oasis and the Allure. We also went on the Celebrity Reflection. We loved our experiences on all three ships. But when we heard the new Royal Princess had come out, we thought we would try again, to see if things had changed. Unfortunately, they had not.

This is a first for us. Usually, we write to commend, not to complain.

From the start at embarkation, we found that there was extreme confusion with this process, therefore taking a lot of time to get on the ship. Then we finally were able to rush up to the sanctuary to book it for the entire week, as we had done on our cruises in the past. The system to book had changed dramatically, which again took up so much time, that lounge availability was gone. We had learned from standing with other guests in that line, that there was even difficulty in getting chairs around the regular pools. When we finally got to speak to an attendant, we and the other many passengers behind us, were informed that the only thing available for the week, was one cabana at the price of $1,080.00 .We as well as the other passengers standing the in the line, in the heat for so long, were surprised we were not advised sooner as to the status of availability. Whereas as we were there for a rest, and not for a fight each early AM for a chair around the other pools, we felt this expensive option was our only choice. On a positive note, that was the only good experience on the ship with fabulous service, amenities and a terrific wait staff . Unfortunately, this was "an unexpected big expense. Read more