First it took us only 30-45 minutes to get off the ship, that's including going through customs. The longest time was trying to find I-95, that definitely needs improving.
We had chocolates on our pillows EVERY night including the last night. Our fridge was left UNLOCKED until we had left, we had medication, our water bottles, and milk, and pastries (my husband needs to take food with his night heart meds.,) Victor our steward, had no problem with us removing the beer and liqueur on our first day, and leaving them on the dresser. (We've never had any problems with doing this with Celebrity.)
Yes, it would be nice to have a laundry, to do our own laundry, but I bring a small hanging laundry hanger with pegs, (that I bought from the "dollar store") that I hang on the towel rack, to dry anything from swim wear, to undies, mine and my husbands, no problems there either with the steward on any cruises we've taken.
Our cabin steward, Victor was excellent, did see too much of him, but you know he was there.