We sailed on the Jewel the week of 2/23/14. This was our first cruise on Norwegian. Overall, we had a great experience. There is a lot to say but I'm going to organize my feedback by category for simplicity.
Easy Breezy. The port of New Orleans was easy to access from all of the touristy areas of New Orleans, so its perfect for travelers who want to spend some time in the city before or after the cruise. Getting on the ship was efficient and easy. The only thing that was kind of confusing is that the boarding groups were a combination of numbers, letters and casino card guests. Since we are new to Norwegian and to this port, we weren't exactly sure what kind of order they were going in. For example, it went something like this... we were boarding group 2 - they called boarding group 1 so we got excited that were would be next... then boarding group A, boarding group B, Casino Group, boarding C... Even if we were the 5th or 6th boarding group, it would have been nice to at least have some idea of how many groups were still in front of us. Small critique, but that is really the only thing that could be changed to reduce confusion. Everything else was great.
We stayed in a mid-ship balcony room on deck 10 (10582). This was a great central and quite location, close enough to the elevators but we did not have problems with hearing foot traffic in the halls. The room is a normal sized cruise cabin, small but organized well to maximize space. Storage space was adequate for both of our things without trouble. There is a small flat screen TV with limited channels. Bathroom feels small since its organized into 3 compartments - the sink is in the center with a toilet and shower area on either side. The toilet area has a sliding door with frosted plexiglass and same with the shower. This is designed so two people can utilize the bathroom at once and still have some semblance of privacy. The toilet area was small if you close the sliding door, however, we usually just used the regular bathroom door instead since we didn't need to both use the bathroom at once. The balcony was a nice size with two sitting chairs and small table.