OK, so the ship's not so beautiful on the outside, but what she has to offer on the inside makes up for her outward appearance. To cruise Norwegian you have to have a different "Freestyle" mind-set, especially if you've been on other cruise lines. Once you break away from the "cattle-call" type dinners and activities you will be able to truly relax and have a great time!
The Ship-
The ship really has a great sense of style. Some may find it a bit dark, but I found it to have a great modern and classy vibe throughout- and all of the decor matches throughout the ship, each public room having it's own take on the general design theme. Yes, there are spots on the ship that can be difficult to navigate, particularly the casino area. This by no means diminished our cruise experience. Yes, there is smoke in the casino and it is open to other floors. I don't particularly enjoy the smell of cigarette smoke, but it only bothered me when I was walking by someone smoking. I did not notice it on any other floor. Again, this by no means ruined our cruise experience. I was missing a full jogging track and a good area for a nice post-dinner walk. The upper open decks don't really connect and the promenade deck does not extend to the front or back of the ship. If you're a walker/runner you may be missing good spaces to jog or stroll. The gym is great, though.