We sailed on the 9 th of February, two weeks after the ship docked early with the Novovirus on board! We weren't sure what to expect as we hadn't sailed in the cold before. The port wasn't as bad as we thought it would be after reading some reviews. Not up to usual port standards but not too bad! We got a taxi from New York it cost us $107 as the line going into the port was very slow moving. We were shuttle bused to the boat and headed straight to the windjammer. Cabins were ready at half one and we sailed out of Cape Liberty that evening as it snowed! Suitcases arrived at around 6 o clock and we had a lovely cabin attendant.
This was my 8th cruise and fell below the standards do what we have come to expect from Royal Caribbean, lots of small things nothing major. Not as many waiters at the bars so you have to queue up and wait to be served, we sent some clothes to the laundry for washing and ironing and it came back a mass of wrinkles and had to be sent back again. We are Crown and Anchor members and this is the first cruise we went in where there were no vouchers, the discounts were supposed to come off automatically, some did but some didn't and we had to queue at Guest Services to get it sorted.
We booked the tour of the Kennedy Space centre but our bus broke down and we were delayed, so we didn't have as much time as we would have liked at Kennedy :( We were given a 20% refund but would have preferred more time!