Galapagos beautiful despite disappointment from cruise line.: Silver Galapagos Cruise Review by rikitee

Silver Galapagos 3
Member Since 2014

Overall Member Rating

Galapagos beautiful despite disappointment from cruise line.

Sail Date: February 2014
Destination: South America
Embarkation: Other
Our 6th journey on Silversea and although we expected an 'expedition' type vacation, we were disappointed with the quality of the ship and the service. We did expect more from this stellar company. The 25 year old vessel badly needs to go into dry dock for a good overhaul. Throughout the voyage washrooms were unavailable and locked in public areas, with a smell emanating from them, air conditioning was almost non-existent, particularly in the restaurant, and the furnishings were worn and tired and in disrepair.

Our cabin, a veranda suite was comfortable, although there was no space provided for our bags. I traveled with my husband and we only brought one suitcase each, but no room for them under the bed. It took 6 days to get a light bulb replaced and the emergency light did not go on when there was a brief power failure.

The food was very poor. We understand that getting fresh food in Ecuador is difficult, although bananas, a staple there, were also very tired. I More can find fresher at home. The restaurant where we were advised to wear 5 star resort clothing, no jeans, was hot and uncomfortable, and the food often inedible and certainly uninspired. The other eating venue outside had to be booked by reservation, although Silversea stresses that their ships are open seating. There were unused tables, but I believe there just wasn't enough staff to service this area, nor the 'hot rock' grills to go around.

The reason we went on this cruse was to visit the Galapagos in comfort. The expedition staff led by Danny was first rate. The various trips we took were excellent and enjoyable. The enthusiastic guides like Xavier and Tommy were a delight. The wildlife and scenery incredible.

We met many wonderful passengers who also were disappointed in the ship, service, and food and they expressed that this was their first and last Silversea voyage. We have trusted the brand over the many years we have been traveling with them, but no longer. We paid top dollar for what we had expected to be at the very least an excellent, well run ship in good repair with delicious food. We did not get this. Less

Published 03/04/14

Cabin review: veranda suite424

A small, but comfortable room with a good desk. No place for luggage, tiny bathroom with no shower door, but a good balcony. TV inoperable.

Read more Silver Galapagos cruise reviews >>
Read Cruise Critic’s Silver Galapagos Review >>

Compare Prices on Silver Galapagos South America Cruises

Member Since 2014
Enrichment Activities
Family & Children
Fitness & Recreation
Onboard Experience
Public Rooms
Shore Excursions
Value for Money
Share feedback
Thank you!  Cruise Critic values your feedback.
How can we improve this page?
Skip X

See Silver Galapagos deals up to 82% off:

September Deals
Silver Galapagos 72% Loved It

7 Night South America Cruise
See all Silver Galapagos Deals >>