Pre-booking cabins 16 months ahead for a 50th anniversary for 4 cabins should be easy to keep. Not on this one. Not only was cabin type changed so was location, to the most forward cabins on board. These we would NEVER have agreed to. No change could be made and we all suffered the horrendous noise and vibrations for a week.
For an ALL-INCLUSIVE deal the service for my wife and I confinded to our cabin for 2 days; while her system settled from the constant vibrations; was credited to Novovirus, by the junior medical visitor some 7 hours after first reporting in.
The food was poor, the entertainment in cabin was the loop of Thomson Cruise Holidays, or the Smurfs: on an adult only cruise. No news on the television for three days, no news-papers to be had, we felt like prisoners. The only resting point the beds, propped up but shaken to bits by the constant vibration and jolting. The effect of this lasted a full week ashore as we still could not get our balance restored.
The cabin maid was good, but limited to what she could do, and as for the Welfare Team due to visit and help us, not a sight or sound.
Apart from the name of the ship, the big Celebration on this cruise was when we got home.
ALL 3 PRE-BOOKED CABINS LET OUT TO OTHERS DESPITE 16 MTHS ADVANCE. WORST SAILING EVER MADE MORE HECTIC BY BEING IN THE MOST FORWARD OF CABINS, NOISE FROM SEAS AND MACHINE NOISE EVEN IN PORT UNBEARABLE. WORSE WAS WIFES STOMACH UPSET CLASSED AS NOVOVIRUS AND BOTH OF US CONFINED TO CABIN WITHOUT VISIT FRON WELFARE (ALTHOUGH PROMISED) FOR 2 DAYS. FOOD SENT VERY POOR, NO BOOKS PAPERS OR EVEN TV TO PASS THE TIME, fOR A GOLDEN ANNIVERSARY CRUISE THIS WILL ALWAYS BE ONE TO REMEMBER.! NOT EVEN THE CORRECT TYPE OF CABIN ISSUED, ONE CHAIR BETWEEN 2 PEOPLE, AND A SHIP CREDIT ON OUR ACCOUNT ON AN "ALL-IN" DEAL, WE HAD TO SEND JUST TO GET OUR FEES BACK!