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We sailed many times on Princess’s and Holland America’s ships. We can find room of improvements, but overall liked cruising with them. This was our first (and will be the last) on Royal Caribbean. Maybe word “Royal” confused us in thinking this line should be exceptionally good. Everything from watery shampoo and unusable (uncomfortable) sink in bathroom to nonsense answers of front desk clerks, to deceptive claims of the store sales people was BAD! Te worst of all was food: cheap, low quality, tasteless food. 9th floor lunch buffet food was at the best on $5.99 country buffet level. Food at main dining room was not much better and as they tried to muck you, on the same menu page was the items you could order for the additional fee. The waiter (our waiter for table 528 was name Maya) almost always pointed at these items with the comments: that …” but that file minion for additional $19.95 will melt in your mouth…” no thank you Maya, we paid enough to have dissent stake without paying extras. Do not be confused with word “Royal” there were nothing royal at all. The worst cruise line we ever experienced! We would never go with RCI again and do not recommend it to anybody.  

Could not find anything positive about the ship, food or service

Grandeur of the Seas Cruise Review by asland

Trip Details
We sailed many times on Princess’s and Holland America’s ships. We can find room of improvements, but overall liked cruising with them.
This was our first (and will be the last) on Royal Caribbean. Maybe word “Royal” confused us in thinking this line should be exceptionally good.
Everything from watery shampoo and unusable (uncomfortable) sink in bathroom to nonsense answers of front desk clerks, to deceptive claims of the store sales people was BAD!
Te worst of all was food: cheap, low quality, tasteless food. 9th floor lunch buffet food was at the best on $5.99 country buffet level.
Food at main dining room was not much better and as they tried to muck you, on the same menu page was the items you could order for the additional fee. The waiter (our waiter for table 528 was name Maya) almost always pointed at these items with the comments: that …” but that file minion for additional $19.95 will melt in your mouth…” no thank you Maya, we paid enough to have dissent stake without paying extras.
Do not be confused with word “Royal” there were nothing royal at all. The worst cruise line we ever experienced!
We would never go with RCI again and do not recommend it to anybody.
 
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