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A Grand Lady but big isn`t always best. We tried hard to find the positives on this cruise as it was expensive and we had high expectations but these expectations were seldom met.

WE boarded in Fremantle WA and disembarked in Sydney

Service staff were good as was cabin steward.

Entertainment staff have dropped the ball and seem to think that second best is good enough.

Found staff in Mayfair shops could be RUDE as was a particular photographer ( a particular young dark skinned lady) who didnt think that thank you was necessary even if the customer says thank you first.

Entertainment was on the whole BORING and minimal activities. I have cruised with four other cruise lines so I did have a bit to compare it with.

As for the claim of latest movies , you will be disappointed

Planetarium was good if you found a seat that worked ( you have to lay back)

We had a cabin which had a lot of noise coming from a restaurant above us and we had to call the pursers office most night to get the noise stopped.

Food overall was good but quality not consistent.

We will not be cruising with Cunard again.

Expectations High , Satisfaction Low , once bitten , twice shy.

Queen Mary 2 (QM2) Cruise Review by coops1952

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Trip Details

A Grand Lady but big isn`t always best. We tried hard to find the positives on this cruise as it was expensive and we had high expectations but these expectations were seldom met.


WE boarded in Fremantle WA and disembarked in Sydney


Service staff were good as was cabin steward.


Entertainment staff have dropped the ball and seem to think that second best is good enough.


Found staff in Mayfair shops could be RUDE as was a particular photographer ( a particular young dark skinned lady) who didnt think that thank you was necessary even if the customer says thank you first.


Entertainment was on the whole BORING and minimal activities. I have cruised with four other cruise lines so I did have a bit to compare it with.


As for the claim of latest movies , you will be disappointed


Planetarium was good if you found a seat that worked ( you have to lay back)


We had a cabin which had a lot of noise coming from a restaurant above us and we had to call the pursers office most night to get the noise stopped.


Food overall was good but quality not consistent.


We will not be cruising with Cunard again.

coops1952’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service

Cabin Review

Cabin 6260

Cabins was comparable to any other cruise line , nothing that made it special
We had problems with noise............

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