We found the Navigator of the Seas to be a fun experience overall.

With few exceptions, the crew and staff was very helpful and friendly. The best of any cruise ship we have been on. We also found the service desk staff to be very friendly and helpful which was a novelty compared to other cruise lines. One negative was the phone service for maintenance and the operator. Poor and nonexistent at times. (no one answered the phone).

We found the design in the ship to be somewhat different then others we have been on and we really like some features like the Royal Promenade which has a refreshing layout. This was the first cruise since refurb so there was some new features like digital signage added to help navigate the ship. There was also problems. Our Toilet did not work one evening and intermittently during the cruise. A Stinky cabin is no fun! Read more