My wife and I, along with her sister, sailed out of New Orleans the second week of January. Embarkation was very smooth and orderly. We visited the ports of Cozumel, Belize City, Roatan and Costa Maya. There are two ports on the Honduran island of Roatan(Mahogany Bay and Coxen Hole). Our ship docked at the Coxen Hole port. The port is secured by a high privacy wall within which there is a very limited number of shops for the ship's passengers to visit...... furthermore, item selection in those few shops is very limited and scattered. My suggestion (to Norwegian) would be to secure rights to dock at Mahogany Bay or else visit some other Caribbean port or island. As far as the other ports that we visited, they were all very interesting, entertaining and worthwhile. Cozumel has it all....shopping, excursions, beaches, rentals, etc.
Service on the ship was good(I'm not a fan of mandatory tipping as Norwegian requires---they put it on your account at the first of the cruise and you pay it whether or not someone deserved it! That, my friend, is NOT a tip[gratuity]....that is a service charge!)
The nightly entertainment was very good.....comedians were good, magician was fantastic, singers were extremely talented and the production shows were great......the cruise director(Jamiee) was one of the best that I've ever cruised with......she kept us informed of things that we needed to be informed about....and she did not get on the PA system and ramble about this and that....she was to the point and then "out of sight"!
If I was given the opportunity to change ONE thing and one thing only about this ship and its management, it would be this: When you're showing sports activity on a TV screen, show sports that are popular with Americans seeing as the overwhelming majority of your guests are Americans! We do not play soccer, nor do we want to watch it ! We like football, baseball, and basketball......go with the majority....show football, especially during football season! If there's not a "live" game on, then show last Sunday's reruns.....anything but SOCCER !
No evidence of that old NoroVirus monster.....there were hand cleanser dispensers everywhere as well as workers at the entrances of all dining areas with their little hand sprayer bottles.
Debarkation was great....."self assist" debarkation is a breeze if you're able to carry all your luggage off the ship!
New Orleans is working hard to make the Julia Street Ship Terminal very "guest friendly".
In summary, the Jewel is a great ship with comfortable surroundings and accommodations. I look forward to a return visit.
Small but ample...we learned how to manage the limited space.....loved the sliding shower door .....TV channel selection was okay but not great.....too much foreign crap for us Americans! Temperature control was very good! Very quiet room at night...no bothersome racket or unwanted noises day or night!