This was our fifth cruise and was our worst experience for a variety of reasons.
Entertainment: The entertainment was awful. They had a magician who isn't worthy of a child's back yard birthday party. Not only was he bad one night, but they had him back to entertain the following evening! The same guy! One the night with the best show, they didn't have enough room to seat everyone. We had to stand at the back of the theater to get a glimpse.
Activities: As hard as it is to believe, they managed to totally mess up Bingo. They had an electronic bingo pad to make things simpler, however, the device was not functioning properly and caused a ton of confusion. Many guest workers were summoned to the event to try to calm tempers. This caused workers to miss their assignments at other locations - like a scrabble tournament where nobody showed up to organize.