Ruby: Princess Slipping?: Ruby Princess Cruise Review by Andy91

Ruby Princess 3
Member Since 2000
21 Forum Posts

Overall Member Rating

Ruby: Princess Slipping?

Sail Date: February 2014
Destination: Western Caribbean
Embarkation: Fort Lauderdale (Port Everglades)
5-nt. Western Caribbean. Mini suite aft. 1st 5-nt. cruise, 7th Princess cruise, 2nd on Ruby. Relaxing itinerary with great weather. Mini suite aft / great cabin in good condition but starting to look dated or maybe overly familiar. Same Princess special slightly too thin mattresses that seem very comfortable the first night but are not comfortable by the third night. Did not notice any peeling paint or much rust. Ship seemed in excellent condition - a little wear here and there but constant work being done to clean / varnish, etc. We love these ships with their 5 pools, lots of open deck space, and wonderful promenade decks, and thiis was a warm and sunny cruise... but to us the overall product continues a slow slip into mediocrity. More regimented approach to almost everything - Princess is as formulaic as any other mass line but we experienced an inability to adjust or be flexible by staff at many levels throughout the cruise. Very "clunky" customer service and waiters who seemed More more "trained" or following a specific set of instructions on what to say and do but with no idea as to why or how they were doing it. The food was really bad. The quality of ingredients, menus, and resulting product were poor in all areas - worse than during our last cruise on the Ruby two years ago and much worse than Emerald 4 years ago. This was particularly apparent in the main dining room and alarmingly so in the Horizon Court / Caribe Cafe buffet areas. Teen / kids program was bad but Princess seems to attract so few kids it is hard to blame the line for this - why bother putting effort into a program that attracts maybe 30 kids per cruise? Overall we had an OK time but we are looking for something more. Less

Published 02/10/14

Cabin review:

Read more Ruby Princess cruise reviews >>
Read Cruise Critic’s Ruby Princess Review >>

Compare Prices on Ruby Princess Western Caribbean Cruises

Member Since 2000
21 Forum Posts
Enrichment Activities
Family & Children
Fitness & Recreation
Onboard Experience
Public Rooms
Shore Excursions
Value for Money
Share feedback
Thank you!  Cruise Critic values your feedback.
How can we improve this page?
Skip X

See Ruby Princess deals up to 82% off:

September Deals
Ruby Princess 76% Loved It

1 Night Pacific Coastal
See all Ruby Princess Deals >>