Norwegian Breakaway Review
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I have been on a number of cruises over the years, including a few "Cruse to Nowhere" cruises. However, this 2 day Cruise to Nowhere on the Breakaway was the WORST cruise I have ever taken. Since my husband is in a wheelchair, I booked my room through one of the Access Coordinators, explaining our needs.
When we arrived at the terminal, I was told to stand by the blue Special Needs Sign. I wheeled my husband over there and stood waiting with a woman with a walker. We waited for a while and no-one came to assist us. That was pretty much the way the whole cruise went. I had to push my husband's wheelchair while pulling a suitcase (I am almost 70 years old) by myself. The did have help for two short legs of the trip but we for most of the time, there was no help, even when I asked for it.
The room was cold even though the heat was set all the way up. When I called for help, someone arrived about a half hour later and told me that the cabin was warm enough. It wasn't and didn't actually become comfortable until the next day. The toilet often didn't flush. The first time that happened, I called downstairs and someone was sent up about a half hour later. The toilet flushed perfectly when he was there. He said that sometimes the toilet didn't flush when too many people were using the water on that line. That continued to happen often. I called to get blanket because it was still cold and was told they would be sent, but no-one came. I finally went out in the hall and was able to find someone to get my husband a blanket. The corridors are very narrow and were often obstructed by supply carts and laundry bags so that I couldn't get the wheelchair through. I asked for help but got none so I had to move the carts myself. As we were leaving the terminal, I had difficulty getting into the elevator with the wheelchair and our suitcase and asked the woman there if she could please hold the handle of the suitcase for a minute while I turned the chair around. She refused, saying that that was not her job. Seriously!!! The passengers in the elevator jumped to help me and expressed disbelief at the woman's attitude.
Cabin Review
I paid for a balcony room but we got on with a window only. Maybe this was all that was available because he needed a handicap accessible room but I believe I paid for a room with a balcony. Many things didn't work in the room - the window shade broke, the lights over the desk stopped working, the toilet often wouldn't flush. I also didn't like the way the lights were controlled because it wasn't possible to have just one light one while the others were off. The corridors were so narrow that it wasn't possible to get the wheelchair by when the housekeeping carts were out, which was often, and most of the time, I got no help when the passageway was blocked. I ended up moving the carts myself so that we could get by.