Disease of the Seas: Explorer of the Seas Cruise Review by mdellay
Overall Member Rating
Disease of the Seas
Destination: Eastern Caribbean
Embarkation: Bayonne (Cape Liberty)
As the days went by things went from bad to worse I got sick on the 24th and stayed in the cabin as there was a 3 1/2 hour wait to be seen. Royal then More closed everything down - the spa, gym, arcade, Johnny Rockets but go figure the casino stayed open!! I am very disappointed and feel very let down by the trip and then felt Royal started to nickel and dime us towards the end by first saying we will give each stateroom $400.00 credit put on your account which they did, the next day after hearing very disgruntled passengers all day long they revised it to 50% off your cruise and 50% percent off future with addition to the $400 credit, then today claimed the $400 was part of the discount. I am grateful for what they are doing I just wish they had responded much faster and made sure the sick were sequestered properly. As an RN I thought it should have been done differently.
Not sure if I will try them again and feel very let down. On a positive note the last night's dinner was fabulous and the staff were outstanding. But hearing how they were going out of their way to make sure the next group of passengers were being told not to worry because they were taking extra measures to make sure their trip would be ok was kind of like a kick to the ribs because we were all still on the ship and I felt they couldn't wait to get rid of us - it felt like we had cooties. Less
Cabin review: 8291
Our room was very nice - the bed was extremely comfortable and large. The only down size was the TV and usually wouldn't care but when stuck in the room wish it was a flat screen and better viewing choices then what was available. TIP: the movies that they play in the small cramped uncomfortable theatre are shown over and over again on your TV.
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