A mixed bag: Celebrity Infinity Cruise Review by rodash

Celebrity Infinity 4
Member Since 2008
4 Forum Posts

Overall Member Rating

A mixed bag

Sail Date: January 2014
Destination: South America
Embarkation: Buenos Aires
Things could only get better after the most miserable embarkation I have experienced in almost 40 cruises. Celebrity had alerted passengers about 10 days before the cruise that boarding would be delayed from Noon to 3pm because of the larger than usual number of ships in port. Instead of taking us to the ship, the shuttle from the airport took us to a downtown Buenos Aires hotel where we filled out some paperwork and then waited (another hour in my case) for a bus to take us to the cruise terminal. Then the misery began. A mob scene of over 1000 people crowded into a hall with multiple entrances awaited us. After standing for over an hour leaning on my cane because there were no seats anywhere, I finally was ushered into another hall where there were seats. After waiting another hour, I was called to stand in another long line for processing. I had to show my Argentina Reciprocity Fee receipt 3 times before boarding the ship. After finally getting my SeaPass, I had to board another More crowded bus to stand for the final journey to the ship. I did not reach my cabin until 6:20 pm. Celebrity gave us a $20 onboard credit for the missed lunch, but that was small comfort for the misery of embarkation.

My next surprise was arriving at dinner to find that instead of the table for 6 that I requested, I was at table 117 for 12 people. Two couples dropped away, another rarely came to dinner so there were as few as 3 people at a table for 12. Very disheartening.

It's not Celebrity's fault, but I was surprised that there were very, very few passengers traveling alone.

The last surprise was that the entertainment schedule had been revised since last summer to accommodate the taste of Latin passengers who are accustomed to staying up later. The show for second seating was at 10:45, which was late for my habits.

On the plus side, the ship was in good shape and the food and service were very good. With one exception (Punta Arenas), the ports were interesting and the shore excursions I took were good to excellent.

The unpleasantness of embarkation will make me think long and hard before booking Celebrity again. Less

Published 02/06/14

Cabin review: 3026

Cabin was in good condition and steward service was very good.

Read more Celebrity Infinity cruise reviews >>
Read Cruise Critic’s Celebrity Infinity Review >>

Compare Prices on Celebrity Infinity South America Cruises

Member Since 2008
4 Forum Posts
Enrichment Activities
Family & Children
Fitness & Recreation
Onboard Experience
Public Rooms
Shore Excursions
Value for Money
Share feedback
Thank you!  Cruise Critic values your feedback.
How can we improve this page?
Skip X

See Celebrity Infinity deals up to 82% off:

September Deals
Celebrity Infinity 71% Loved It

7 Night Pacific Coastal Cruise
See all Celebrity Infinity Deals >>