We would like you to be aware of the good, the bad and the ugly on our recent Carnival Breeze Cruise. Please note, We arranged air, insurance and transfers through Carnival.
On January 4th, our Delta flight 5371 at 7:10am departure had a major mechanical problem, the door from the gate on the plane wouldn't properly close. We were delayed 4 hours, and missed 2 connections from Atlanta to Miami.
I immediately called Carnival's emergency hot line and no one would answer. Then I was on hold endlessly. My husband and our traveling companions (Clarks) were all upset and I had no answers.
Cabin was clean. We did not like the lack of security in leaving the key in the key slide to keep the lights on while inside our cabin.