This was our second cruise with Celebrity. We choose Celebrity because our cruise in January 2013 to St Thomas was wonderful, boy have things changed. I wish I had chosen another cruise line.

The first thing we noticed was the cost cutting. We had the concierge veranda and only received the form for daily canapes twice. After that we could find no one who knew anything about it. Second they no longer have the soda or the cup for purchase. There is only very watered down coffee, hot or iced tea, watery punch or lemonade. The drink package is no longer unlimited there is a daily max which can easily be met. There was also a very strange thing going on. If you had the drink package you could only get Crystal Gyser at 3 per bottle, but, if you did not have the card they would only sell the Evian water at 4.50 per bottle. The serving for dinner were very slim, a huge change from the norm. The first night I ordered the Prime rib and it normally looks like what you get back at home, this time it looked like a medalion flattened. Most people had the same reaction. The menu seemed like the same food just re arranged in a different manner, so instead of using our 6pm dinner time we enjoyed the Island, but then we found out they canceled several of the dinner buffets, so there was only pizza, pasta and sushi for many nights. This had no occurred the previous year on Celebrity. The soda per can was 4.00 but they would not give us the can only pour a portion in a glass and took the can away. This also happened one night when we ordered Jack and Coke, we paid 4 each for the cokes and then 7 for the jack shot but again then only poured a little and took 1/2 a can away. We also noticed we were being over charged in the Cova Cafe. Each day we read the Today and get the Daily Grind where the price is listed, but I noticed the charges were not the same and sometimes different charges for each, even though we got 2 of each. When we brought this to Guest Services with proof the lady printed it out, made notes and we never got credits, after that complaint we did not get the today, and never got the time for the final breakfast.

The ship needs work, it was worn down. The paint chipped on the deck and a constant flood in the islands. Read more