Review of Princess cruise aboard Caribbean Princess -- Transatlantic Voyage B328 Iceland & Greenland Explorer, [London, England, (Southampton) to New York, New York (Brooklyn); 17 day cruise August 28, 2013 – September 18, 2013]
I have taken several cruises with Princess and have thoroughly enjoyed all except this one. What made it worse was the treatment received by fellow passengers. My sister and husband travelled with me after I compared our trip with Royal Caribbean favourably in Princess’ favour. Did I have egg on my face!! It is not an experience I would care to repeat. After airing concerns both onboard and after the trip Princess representatives were not just unco-operative they were rude. When dealing with the reps. on board it was very obvious that other passengers were also experiencing similar problems.
Disembarkation: