MSC Divina to Cayman and Cozumel: MSC Divina Cruise Review by TravellingTRS
Overall Member Rating
MSC Divina to Cayman and Cozumel
Destination: Western Caribbean
I was impressed by the food on the Divina and really have zero complaints about how the food was prepared or what was offered, especially the wide variety of fresh fruit available. Divina has 2 specialty restaurants and a third that apparently is open only certain days. We ate at the steakhouse restaurant twice and service was excellent. What I didn't like was the ala carte prices for everything on the menu, which pushed the cost of our meals over what I expected a cruise ship restaurant to charge.
Something to keep in mind when cruising on Divina is that More it's a big ship with a lot of people. Just how many people are on board is clearly evident at busy times in the buffet and up on deck when looking for available chairs. If you're used to cruising on smaller ships, the number of cruisers on Divina can feel overwhelming. (Personally, the larger number of people made me uncomfortable.)
Service on the ship was definitely different than what I'm used to on other ships. Based on 8 previous (non-MSC) cruises, I'm used to bar servers continually walking around in plain site up on deck asking if you need a drink. Not so on Divina. That said, the bar servers in the interior bars were very attentive. One thing that bothered me was that MSC apparently doesn't allow you to add an extra tip for your bartender or server on your drink bill, something we always do on cruises. And MSC actually recommends (in print) that you shouldn't tip employees. Maybe that's a European custom, but that's not how things work in the U.S. Before the end of the cruise I made a point of finding specific employees to give them cash tips.
What I found most unfortunate during the cruise is that a number of employees didn't seem happy to be there. Hopefully management listens objectively to employee concerns and makes appropriate changes if necessary to keep the best employees.
In summary, I'm glad I sailed on Divina and experienced what they have to offer. But I won't do it again. I'll gladly return to NCL, Celebrity or Royal Caribbean. Less
Exceeded our expectations for ...
First Cruise Ever!
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Worse cruise service ever!
Yacht Club destroys the Haven!
Excellent specialty dining!