Never cruised with Holland America (HA) before so flying halfway around the world (from England) for a 4 week cruise a gamble but generally we were happy with the cruise. We would feed back direct to HA as they said they would send an email for feedback on our return home rather than give us a paper one as they want to reduce the amount of paper they use. This is clearly a joke as every day we had mail to our cabin with special spa offers, deals in the on board shops which all went straight into the bin.

The ship could do with some updating; some of the carpets on the stairways are very worn, some elevators did not work for the whole cruise; the sunbeds by the aft swimming pool all need replacement. Little things generally but gave a poor first impression. Everywhere very clean throughout the ship although we must say that when the bar staff remove empty glasses they should clean the tables - did not see this too often.

Staff very friendly; like most cruise lines mainly Philippines and Indonesians but generally seemed very happy in their work and very pleasant. Read more